Shipping + Pickups
We have free courier delivery on all orders for small (non-furniture) items New Zealand wide over $50. Small (non-furniture) orders under $50 will be charged a flat fee of $5 New Zealand wide.
Furniture deliveries are $90 in the Wellington region including the Kapiti Coast and Wairarapa. Furniture delivery fees to the rest of New Zealand are based on weight and are as follows:
Furniture (10-19.99kgs) to the North Island $95
Furniture (20-59.99kgs) to the North Island $150
Furniture (10-19.99kgs) to the South Island $150
Furniture (20-59.99kgs) to the South Island $225
Any orders over 60kgs will be assessed for shipping costs on an individual basis.
*Please note that these rates exclude rural or remote addresses. If you provide us with a rural or remote address you will be contacted with a delivery quote after placing your order. We reserve the right to deem whether an address is considered rural or remote after consulting with our freight companies. If you would like a delivery quote prior to placing your order then please email us at firstname.lastname@example.org
Couriers to main New Zealand towns and cities will usually be delivered 2-3 working days after your order has been received. Rural couriers can take up to 7 working days. Furniture deliveries will generally take 7-10 days depending on your location. If you have a specific timeframe please let us know. You will receive an email with a tracking link once your order has been dispatched.
We are unable to send to PO Boxes.
If you are Wellington based and would rather opt to pick up your furniture items from our Newtown Store please call us on 04 595 1417 or email email@example.com before you purchase online so we can organise this for you.
We recommend organising appropriate transport and help to keep your items safe during travel if you are picking up from the showroom.